https://www.hyplon.com/resources-and-insights-all-posts daily 0.75 2026-10-30 https://www.hyplon.com/resources-and-insights-all-posts/is-your-business-prepared-for-ai-incident-or-outage monthly 0.5 2026-10-22 https://images.squarespace-cdn.com/content/v1/674be20b3c99f218d8b242f8/720b678e-9733-411c-b9c1-0f0bafbf5e34/AI+Backup.jpg Resources & Insights All Posts - Is Your Business Prepared for an AI Incident or Outage? https://images.squarespace-cdn.com/content/v1/674be20b3c99f218d8b242f8/7d3b7f8e-bfd6-48a8-a5bf-8e8b66e6f0be/Failed+Backup.jpg Resources & Insights All Posts - Is Your Business Prepared for an AI Incident or Outage? https://images.squarespace-cdn.com/content/v1/674be20b3c99f218d8b242f8/87a1b187-ea74-42f9-8ff4-8f5207437d91/Server+Backup.jpg Resources & Insights All Posts - Is Your Business Prepared for an AI Incident or Outage? https://www.hyplon.com/resources-and-insights-all-posts/using-ai-in-your-business-heres-when-the-law-expects-a-dpia monthly 0.5 2026-10-19 https://images.squarespace-cdn.com/content/v1/674be20b3c99f218d8b242f8/899be02d-bc68-4633-a9cb-4ca747934972/Ai-for-business.jpg Resources & Insights All Posts - Using AI in Your Business, Here's When the Law Expects a DPIA https://images.squarespace-cdn.com/content/v1/674be20b3c99f218d8b242f8/acb4a66a-fa99-48af-a2e2-6a250004293c/Data+Protection.jpg Resources & Insights All Posts - Using AI in Your Business, Here's When the Law Expects a DPIA https://www.hyplon.com/resources-and-insights-all-posts/what-is-iso-42001-uk monthly 0.5 2026-09-30 https://images.squarespace-cdn.com/content/v1/674be20b3c99f218d8b242f8/da30a4f1-bd0c-49b5-8af6-fbb3eb3c9fe4/iso-42001.jpg Resources & Insights All Posts - What Is ISO 42001, and Does Your UK Business Actually Need It? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/674be20b3c99f218d8b242f8/9373b462-224d-4c35-87f0-acb3fa8da578/AI+ISO.jpg Resources & Insights All Posts - What Is ISO 42001, and Does Your UK Business Actually Need It? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.hyplon.com/resources-and-insights-all-posts/does-eu-ai-act-apply-to-uk-companies monthly 0.5 2026-09-29 https://images.squarespace-cdn.com/content/v1/674be20b3c99f218d8b242f8/2aed7721-3986-4f96-bed9-ef3bcdca2b37/Does+the+EU+AI+Act+apply+to+UK+companies.jpg Resources & Insights All Posts - Does the EU AI Act apply to UK companies? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/674be20b3c99f218d8b242f8/dafcd5dc-1cb5-493b-b6f8-e55cccdc8681/But+We+Are+Not+an+AI+Company.jpg Resources & Insights All Posts - Does the EU AI Act apply to UK companies? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/674be20b3c99f218d8b242f8/91611a9c-4aa8-4ae0-9441-9cba0d5d35f1/Your+website+Chatbot.jpg Resources & Insights All Posts - Does the EU AI Act apply to UK companies? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/674be20b3c99f218d8b242f8/e24969ad-99ac-4fed-8e57-842e04702e2b/You+Should+Be+Able+to+Explain+How+Your+Business+Uses+AI.jpg Resources & Insights All Posts - Does the EU AI Act apply to UK companies? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.hyplon.com/resources-and-insights-all-posts/using-a-privacy-policy-template-what-uk-business-should-check-before-publishing-it monthly 0.5 2026-10-12 https://images.squarespace-cdn.com/content/v1/674be20b3c99f218d8b242f8/9eb8d41d-757d-4572-a5d0-ed53d2445ae3/privacy-policy-information-principle-strategy-rules.jpg Resources & Insights All Posts - Using a Privacy Policy Template? What UK Businesses Should Check Before Publishing It - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.hyplon.com/resources-and-insights-all-posts/can-my-employee-put-customer-information-into-ai-like-chatgpt-claude-or-gemini monthly 0.5 2026-10-30 https://images.squarespace-cdn.com/content/v1/674be20b3c99f218d8b242f8/1793360207143-DJHGHR96AWNBJZ44DTM1/unsplash-image-Agx5_TLsIf4.jpg Resources & Insights All Posts - Can My Employees Put Customer Information into ChatGPT and other AI Tools? - Make it stand out Think about this for a moment. One of your customers sends a long email to one of your employees. It includes their full name, contact details, account information and an explanation of a problem they're having with your business. Your employee needs to respond, so instead of spending 30 minutes drafting something from scratch, they open ChatGPT or another AI assistant and type: "Summarise this complaint and draft a professional response." Seconds later, they have a good starting point. They check it, make a few changes, send the response to the customer and move on. From the employee's point of view, they've done exactly what businesses are being encouraged to do with AI: work more efficiently. Some businesses even have policies that encourage it. But something else has happened here. The employee has copied the customer's full details into an AI system. Was that AI system approved by the business? And even if it was, was it approved for this use and for this type of customer information? https://images.squarespace-cdn.com/content/v1/674be20b3c99f218d8b242f8/e9bd5456-bd57-4da8-a89b-a0516cc06ad6/ChatGPT+chat+box.png Resources & Insights All Posts - Can My Employees Put Customer Information into ChatGPT and other AI Tools? https://www.hyplon.com/resources-and-insights-all-posts/free-ai-approval-register-template monthly 0.5 2026-10-12 https://images.squarespace-cdn.com/content/v1/674be20b3c99f218d8b242f8/1d2a716a-410d-4a87-b0e0-55d9fc12146d/Screenshot+2026-07-05+200838.png Resources & Insights All Posts - Free AI Approval Register Template - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.hyplon.com/resources-and-insights-all-posts/the-ai-did-it-didnt-save-air-canada monthly 0.5 2026-10-12 https://images.squarespace-cdn.com/content/v1/674be20b3c99f218d8b242f8/b768b0dd-4883-40d2-ac5a-b37d6a1a1577/84%25+graph.png Resources & Insights All Posts - “The AI Did It” Didn’t Save Air Canada - Make it stand out Image sourced from: Medium. Author Shir, 24 Feb 2026 https://images.squarespace-cdn.com/content/v1/674be20b3c99f218d8b242f8/a8973970-df83-4c63-b4ac-a2679c112ab3/Air-Canada-New-Image.jpg Resources & Insights All Posts - “The AI Did It” Didn’t Save Air Canada - Make it stand out Image sourced from ars TECHNICA. Author: Ashley Belanger. 17 Feb 2024 https://www.hyplon.com/resources-and-insights-all-posts/do-you-have-an-ai-strategy-or-just-ai monthly 0.5 2026-10-12 https://www.hyplon.com/resources-and-insights-all-posts/ai-customers-forgotten-in-the-race-s2hna monthly 0.5 2026-10-12 https://images.squarespace-cdn.com/content/v1/674be20b3c99f218d8b242f8/9c4f0c89-409f-4ee3-b17b-f415c1f0870e/digital-chatbot-robot-application-conversation-assistant-ai-artificial-intelligence-concept-man-using-mobile-smart-phone-with-digital-chatbot-virtual-screen-customer-service.jpg Resources & Insights All Posts - Do You Think That Little Chat Bubble on a Website Deserves Your Attention? - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/674be20b3c99f218d8b242f8/a32ab2ab-702e-4401-af5b-88eab20c8a72/Screenshot_2026-03-05_030414-removebg-preview.png Resources & Insights All Posts - Do You Think That Little Chat Bubble on a Website Deserves Your Attention? - The Pattern Image sourced from ars Technica 17 Feb 2024 https://images.squarespace-cdn.com/content/v1/674be20b3c99f218d8b242f8/eadc7184-4c9a-4c08-9412-38a4eb14e50d/air-canada-support.jpg Resources & Insights All Posts - Do You Think That Little Chat Bubble on a Website Deserves Your Attention? - What Business Owners and Leaders Globally Need to Know Before Adding a Chat Widget If you are considering an AI chat widget or you've already activated one already, recommend reading further so your business doesn't end up in headlines like Air Canada, or goes rogue like the delivery company, or hands potential business to competitors. Know what the AI Chat Bot is saying Your chatbot represents your brand every time someone engages with that bubble, think of it as another employee. Monitor conversations regularly, especially in the first month. If it starts giving wrong responses, you need to know before your customers start sharing screenshots on social media like what happened with the delivery company. 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