AI should be the tool, not the objective.
We help businesses keep it that way.
Hyplon is a governance and privacy advisory service specialising in Artificial Intelligence (AI), helping businesses navigate data protection, AI risk, and regulatory compliance. We provide hands-on guidance for organisations globally, that has included UK and Australia.
Our work includes but is not limited to building practical, defensible governance frameworks that fit the organisation (we don’t believe one size fits all), conducting privacy and AI impact assessments (and helping you build the assessment), vendor contract and data processing agreement reviews, and ensuring the deployment and use of AI tools is documented appropriately and the right questions are being asked…..not just policies that sit on a shelf, but governance that actually functions in the business and align with business goals
We start by understanding where you are with AI in your business operations and where you need to be.
We don't just advise and walk away. We work alongside you to build governance and privacy frameworks that actually work in your business, not a checklist, but a strategy.
We share our knowledge, so your team understands what good AI governance and privacy looks like and can build on it.
AI should be the tool, not the objective.
We help businesses keep it that way.
AI Governance & Privacy Review
Whether your business is already using AI or just starting to think about it, most businesses need more than one conversation to get AI governance and privacy right
By the end of the review you'll walk away with a practical AI strategic plan, not a framework that gathers dust, not a checklist, but a clear actionable strategy built just for your business. Whether you need one workshop or several we work at your pace.
Focus session that goes deep into areas of AI governance and privacy so you can walk away with a strategic plan to execute.
AI Governance & Privacy Advisory
AI Governance & Privacy Advisory takes two forms depending on where you are and what you need.
For organisation’s coming out of a workshop, we work alongside your leadership team to help implement the strategic plan that actually work in practice and provide ongoing support as your AI use evolves.
For businesses ready for full transformation delivery, we work with you end to end. Mapping your current state, building your governance and privacy strategy, implementing it across your organisation and staying alongside you as it evolves.
Either way, AI should be the tool, not the objective. We help you keep it that way through real human engagement. No AI. No Algorithms.
Ongoing support or full transformation delivery built around your business, your AI tools and your privacy obligations.
Fractional Chief AI Officer / Data Protection Officer
Do you know what AI your team is actually using? Who's accountable for it, whether there's a governance framework behind it, who's documenting it, whose regulations apply, etc? Most businesses can't answer that whether they're using AI tools or building and supplying them.
As your fractional Chief AI Officer or Data Protection Officer, we stay across this for you on an ongoing basis - your AI inventory, your obligations, what's changing in regulation and flag what needs attention before it becomes a problem, not after.
This is oversight and translation, not us running your AI function quietly in the background. Typically the next step after a Review or Advisory engagement. Minimum engagement length depends on the scope and complexity of your business.
Document & Policy Review
Your contracts, policies and procedures were written before AI changed everything. Most of them haven't been updated since. And most privacy policies we review don't mention AI at all.
We review your documents through an AI governance and privacy lens by humans were we identify the gaps, the risks and what needs to change. We also conduct Data Privacy Impact Assessments (DPIAs) to help you understand the privacy implications of your AI tools and processes before they become a problem that may not be able to be undone.
What we review:
Supplier and third-party agreements including Schedules, Data Processing Agreements, Privacy Policies to ensure AI disclosure obligations, Company procedures and AI acceptable use policies.
We provide suggested changes during the review. And depending on what you need, we can guide you in developing the appropriate AI documentation that fits your organisation, or develop it for you entirely.
Contracts, DPAs, privacy policies, company procedures and privacy impact assessments reviewed through an AI governance and privacy lens. Standalone or alongside advisory.
In Practice
Strengtening data processing terms for a UK-based chatbot widget provider
A UK-based chatbot widget company, acting as a data processor for its customers, needed it’s contractual terms brought up to date for AI specific risk, something most standard templates miss entirely.
We’re worked with the business on:
Drafting a Data Processing Agreement (DPA) that correctly reflects their role as a processor, with clear allocation of responsibility to the controller, as well as alignment with UK GDPR and UK Information Commissioner Office (ICO) guidance.
Reviewing and suggesting changes to their Terms of Service through an AI governance and privacy lens.
Identifying the contractual gaps most templates leave out including permission for nay use of customer conversation data in AI training and how that permission differs depending on whether training is instance-specific or feeds a shared model.
The process started with meetings to understand how the business actually operates and where AI sits within their service, before any drafting began. The DPA was then drafted, reviewed with the client, and revised over several weeks ahead of being briefed to their lawyer for final legal review.
As with all our document work, drafting starts with understanding how the business actually operates and how AI fits into it, then the document is handed to the client’s lawyer for legal review before being published. We bring the operatonal and AI governance depth that makes a lawyer’s review faster and with more business context.
As a startup, the business broke this work into stages rather than tackling everything at once. The DPA was prioritised first, with other identified governance needs including a privacy policy build staged to follow, one at a time.
Most contracts and policies were written before AI changed what businesses do with data. We are here to help close that gap.
Building AI governance and privacy foundations for a global travel company
A travel company operating globally and it’s headquarters in Australia, using a stack of third-party AI tools including AI chatbots, AI agents and generative AI for customer-facing services needed AI governance and privacy guidance and practices that matched their size and risk profile, built one practical step at a time rather than as a single large project.
Work completed so far includes:
Privacy Impact Assessments (PIAs) on their customer-facing AI tools, including their AI chatbot and AI-powered itinerary builder that aligns with OAIC requirements including upcoming regulator changes (10 December 2026)
An updated privacy policy, written in plain language for their customers.
Drafted a structured AI governance framework including a tiered risk classification system, a living AI tool register, and practical usage assessment.
Established a customised AI specific awareness traininig program that utilised a well known industry training platform.
Currently in developing organisatoin specific AI usage policy setting out how AI tools can be used appropriately across the organisation.
All of the above is built to fit how the business already operates, not bolted on as a separate system.
Every guidance provided and document that’s built starts with understanding the business itself, not just technology - how it operates, how AI is actually being used day to day, and where the real risks sit, not a generaic template with the company name swapped in or one that is written by AI (LLM) model.
This is the same approach we bring to every engagement, governance and privacy that fits your business, not the other way around.
With Hyplon, businesses were able to…
Ensure their contracts and supplier data processing agreements align with their business requirements and obligations.
Give their team clear guidelines on AI usage, AI agents and the associated risks.
Build privacy obligations and safeguards into how they use AI, not ignore it until something goes wrong.
Ensure AI tools & AI agents were deployed securely and that they solve real business problems.
Bringing their privacy policy and operational procedures (including change management) up to date after years of misalignment with regulatory obligations and security frameworks.
Be transparent with their customers about when and how AI was being used in their business meeting their legal and ethical obligations.
Navigate a regulatory investigation with a clear documented trail already in place.
As seen in
The Business Show Australia - Panel Theatre: The SME Playbook for Digital Success
Roger McCluskey, Co-Founder of Hyplon
Frequently Asked Questions
-
No. Many of our clients come to us before deploying AI, so governance is built in from the start rather than retrofitted later. If you're already using AI tools, we start by understanding what's in place today and any future plans.
-
No. We work with businesses from start up phase, small teams to larger organisations. Governance should be right-sized, a framework built for an enterprise will create unnecessary friction for a small business or start up, and a framework built for a start up or small business won't hold up for an enterprise. We scale to fit yours.
-
Both, depending on what you need. We can guide your you and your team to develop the right AI governance documentation yourselves, or we can develop it for you entirely…. whatever fits your internal capacity and timeline.
-
That's common, and it's exactly where governance often breaks down, gaps appear in the spaces between tools and vendors. We map your full AI tool stack and the obligations attached to each one.
-
Yes and we usually do. We're not territorial about this. Our role is to bring AI-specific governance and privacy depth that complements what your internal teams already do, not duplicate or compete with it.
-
Not at all. Some of our best work happens before AI is deployed, when governance can be built in from the start instead of retrofitted later. If you're considering AI tools, this is often the easiest time to get it right.
-
That's the goal, actually. We build governance your team can run and maintain themselves, not something that only makes sense with us still involved. If you want continued support, our Advisory service is there for that, but it's your choice, not a dependency we create.
-
AI strategy consultants help you find AI opportunities and build the right tools. We do the opposite end of the work by making sure what you build or buy is governed properly and meets your privacy and legal obligations. Many of our clients work with both, at different stages.
-
No. We're not lawyers, and we don't position ourselves as one. We build a deep understanding of your business and how AI fits into it, then help with guidance or develop documents and frameworks, etc grounded in that understanding which are then reviewed by your lawyer for final legal sign-off if required such as for privacy policies, data processing agreements, and terms of service. We make that review faster, not unnecessary.
-
AI governance is a specialisation, it’s not a starting point. Our background spans 20+ years in business and boardroom experience, including security and privacy consulting across government and private enterprise including a 12-month security and privacy uplift program for a New Zealand Government Ministry, working directly with a Deputy Secretary, CISO and steering committee.
Several of our current AI governance engagements began the same way as security and privacy uplift work, with AI governance added as a specific focus as the client's AI use grew.
AI governance builds directly on that foundation, not separate from it.
-
We assess against internationally recognised standards and frameworks, including ISO/IEC 42001 (audited), the NIST AI Risk Management Framework (guidance), and applicable regulation such as the EU AI Act, EU/UK GDPR, the Australian Privacy Act 1988 and the NZ Privacy Act 2020 selecting whichever are relevant to your business and where your customers are.
-
Whether you're a start up, 10-person business just starting to explore AI, or a larger organisation managing multiple AI tools across your operations, we build governance that's right-sized for where you are not a one-size-fits-all framework.
Let’s Work Together
Send us a message or book a free 20 minute inital conversation with us.
No pitch. No obligation. Just an honest conversation about where your business is with AI governance and privacy.

