Resources & Insights
Using a Privacy Policy Template? What UK Businesses Should Check Before Publishing It
Using a Privacy Policy template or AI to draft your Privacy Notice? Learn what UK businesses should check before publishing, including UK GDPR requirements, plain-language tips, privacy complaints, DPO details and how to ensure your notice reflects how your business actually handles personal data.
Can My Employees Put Customer Information into ChatGPT and other AI Tools?
Your employees are being encouraged to use AI to save time and work more efficiently. But what happens when that means copying customer information into an AI tool? We look at the questions every business should be asking about approved AI tools, information sharing, privacy, and giving employees clear boundaries for using AI at work.
Free AI Approval Register Template
Most businesses don't know exactly what AI is running inside their software. This free starter template gives you a simple, plain-English way to find out and to show you took reasonable steps if anyone ever asks.
“The AI Did It” Didn’t Save Air Canada
“The AI did it" wasn't an excuse and Air Canada found that out the hard way. If 84% of the world has never used AI, most of your customers haven't either. Here's what that means for your business.
Do You Have an AI Strategy or Just AI?
75% of executives admit their AI strategy is more for show than real guidance. So what does a real one actually look like? It starts with four honest questions most businesses never ask.
Do You Think That Little Chat Bubble on a Website Deserves Your Attention?
AI chat widgets are appearing on thousands of websites to improve customer service, but most businesses haven't considered the operational, legal, and customer trust risks. Here's what business owners and leaders should check first.